CONFIRMED / UNCONFIRMED BOOKINGS:
Bookings secured via credit card guarantee are considered confirmed. Bookings requiring letter of authority (LOA) for chargebacks are confirmed once LOA has been received. All other bookings are considered unconfirmed unless booked by an agent/agency with existing prior arrangement with the Hotel direct. Unconfirmed bookings are handled in accordance of to our 6PM Room Release policy.
6PM ROOM RELEASE POLICY:
All unconfirmed reservations will be held in our system until 6pm the day before arrival. If you wish to continue on with your reservation then please do give us a call on 08 9220 7000 and re-confirm your booking and we will keep it in good faith for you until the time of arrival advised by yourself.
Our Cancellation Policy is 24 hours in advance (by 2pm) prior to the date of arrival. The Hotel is otherwise entitled to keep a minimum of 1 night's accommodation equivalent of funds from the booking guarantee payment type. More nights may be deducted depending on the length of stay of the booking. Please liaise with Hotel's Management for further clarification.
Comfort Hotel Perth City is a non-smoking hotel. We do not have any smoking rooms available in our hotel.
Please see our Payment Policy and Check In Terms for related information.
Any prices given are valid only at the time of quotation and are subject to change without notice unless a guaranteed room booking is made.
We look forward to assisting you with your booking and welcoming you to Comfort Hotel Perth City.